How Super Know How accelerated growth and efficiency with Class Super

Super Know How was facing major challenges managing over 1,200 SMSFs with outdated systems that were slow, error-prone and resource-draining. After switching to Class Super, they achieved incredible results:

  22 hours saved per month

 

  100% data accuracy

 

  89% increase in productivity

Watch this video to discover how Class Super helped Super Know How streamline operations and scale efficiently.

 

Super Know How is a specialist firm dedicated to SMSF accounting and auditing. Founded 14 years ago by Joe Buttigieg, the firm has grown to handle an extensive portfolio of clients, emphasising high efficiency and compliance. Joe’s long-standing partnership with Class offers unique insights into how the software has transformed his business.

Before adopting Class Super, Super Know How struggled with outdated systems that lacked scalability and demanded excessive manual intervention. Managing over 1,200 SMSFs became inefficient, with manual processes increasing the risk of errors and consuming time that could have been used for strategic activities and enhancing client service.

These inefficiencies highlighted the urgent need for a more powerful, automated solution to improve productivity and accuracy.

The transition to Class Super was a game-changer for Super Know How. Its cloud-based platform enabled faster operations and greater automation, including the use of transaction rules and direct data feeds. This ensured 100% data accuracy, eliminating manual errors and building trust in financial data, which improved both service quality and client satisfaction.

Class Super’s automation saved hours per job, allowing senior staff to focus on higher-value tasks, significantly boosting efficiency. As a result, Super Know How now manages more SMSFs with fewer resources, enabling a nine-person team to handle thousands of accounts and pass cost savings on to clients.

Since adopting Class Super, Super Know How has seen dramatic improvements in both efficiency and accuracy. Automating data entry and transaction processing has reduced time spent on each fund, freeing the team to focus on complex cases and strategic decision-making.

Class Super has streamlined workflows, eliminated data errors, and boosted overall efficiency, allowing the team to save 22 hours per month. This increased productivity enables them to manage a larger client base while continuing to deliver exceptional service.